Do you have any questions? Before you send us an email, take a look at the most frequently asked questions below. You can also visit our contact page to send an email if you don’t see your question.
We are running late for our booking. What should we do?
This is usually not an issue. However, on busy nights, we might have to give your reservation over to someone else if you are more than 15-20 minutes late. If possible, please let us know as early as possible and adjust the time of your booking.
More friends want to join us. Can we add more people to our booking?
Yes, of course, subject to availability. Please email us at email@example.com to adjust your booking.
Can I move my booking to another day?
Yes, subject to availability, busy nights may not have the time option you would prefer.
How do I cancel my booking?
Please contact us by email at firstname.lastname@example.org if you’d like to cancel your booking. If it’s a last minute cancellation, please give us a call instead. (03) 5237 7165
Do you serve food?
Yes, we make wood fired pizzas and we have a grazing menu, with some delicious share platters and snacks.
Please make sure you check out our opening hours HERE, because depending on the time of the year, our pizza kitchen might be closed on some days.
Is there parking available?
Yes, we have a parking area behind our distillery, and there is also lots of street parking available around the distillery. We also have a Drive Thru to pick up takeaways.
Do you have accommodation?
No, unfortunately, we don’t offer accommodation, but the Great Ocean Road Brewhouse next door has some very affordable accommodation above the pub.
For a more luxury experience, we would recommend that you check out this article.
If you are traveling with a dog, read this article for some great tips.
If you are camping, we would recommend the Marengo Holiday Park. Or you can check out some free camping spots around the Great Ocean Road here.
What do you do to protect visitors from Covid-19?
We follow all VIC government guidelines. We maintain thorough and frequent sanitisation of all our equipment and surfaces, and we launder all towels frequently. We also ensure we have sufficient airflow and airconditioning in our venue, we present relevant COVID-19 signage and information, and we prepare food and drinks according to government and industry standards.